Onboard Hospitality Awards


NOT SURE WHICH CATEGORY TO ENTER? Contact Sue Williams sue.williams@onboardhospitality.com

Food and Beverage

Best Onboard Snack

To include nuts, crisps, popcorn, chocolates, sandwiches, pastries etc, served complimentary or as buy-on-board.

Best Onboard Menu or Meal

To include menu concepts and implementation, or a singular stand-out meal component, served complimentary or as buy-on-board in any cabin.

Best Onboard Beverage

To include beers, wines, spirits, cocktails, sodas, juices, coffees, teas and so on, served complimentary or as buy-on-board in any cabin. Split into alcoholic and nonalcoholic categories.

Catering Innovation of the Year

To include new products or service design both onboard and on the ground.


Best Onboard Amenities Kit

An award for amenity kits and their contents for First, Business, Premium Economy and Economy cabins.

Best for Wellbeing Onboard

Products designed to make travellers or crew feel good, to include products, services, uniforms offered complimentary or as buy-onboard in any cabin.

Best for Onboard Textiles

To include bedding, blankets, sleep suits, pillows, duvets and napkins, offered complimentary or as buy-on-board.


Best Onboard Service Equipment: Passengers

Best for passengers, to include trays, tableware, cutlery, rotables, disposables etc. in any cabin.

Best Onboard Service Equipment: Crew

Best for crew, to include trolleys, crew friendly service equipment, crew rest or support items in any cabin.

Multiple touchpoints

Best Onboard for Young Travellers

To include any element from the passenger experience for babies, children or teenagers, for example: amenities, services, and food products for babies, children and teenagers, offered complimentary or as buy-on-board in any cabin.

Best for Accessibility Onboard

Products, developments and services designed to assist passengers with additional needs, for example wheelchair accessibility, braille signposting, crew training and more.

Best for Sustainability Onboard

To include eco, green, light weight and recyclable products.


Best Onboard Entertainment

To include entertainment content such as movies, music, live-streaming and destination content.

Best Onboard Apps

To include applications, either built in to IFE or for passengers to use on their personal entertainment devices, before, during and/or after the journey.

Best Onboard Connectivity

To include hardware from satellite systems to antennas, distribution, performance and passenger access.

Best for Onboard Technology – Hardware

To include passenger experience items such as headphones, seatback screens, charging ports, and so on.

New to industry

Ones to Watch – not yet onboard

New products or services targeting the onboard hospitality sector in all classes for rail, ferry, cruise or air, not yet onboard. Products entered in this category must not be onboard before Friday 8 March 2024.